Setting Up My Wallet: Access for All In-Depth Instructions

We have compiled in-depth instructions to help you set up the services and benefits included in your Transportation Wallet. PDFs are available in multiple languages. Please use the buttons below to find the instructions you need, then download PDFs in your preferred language.

BIKETOWN redemption instructions

Get screen-by-screen, visual guidance about activating your BIKETOWN benefit and setting it up in your Transportation Wallet account.

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E-scooter payment method setup instructions

Learn how to add your prepaid Visa card as a payment method on your preferred e-scooter apps.

Bird

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Lime

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Bird

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Taxi and ride-hailing payment method setup instructions

See exactly how to add your prepaid Visa card as a payment method on your preferred ride-hailing apps. We’ll show you how you can use it to pay for individual rides and to preload your accounts with Lyft Cash or Uber Cash.

Lyft

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Uber

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Taxis

Check with your favorite taxi service to see if they have an app. If they do, they may also provide information about adding your prepaid Visa card as a payment method.

Parking Kitty payment method setup instructions

Get step-by-step instructions for adding your prepaid Visa card as a payment method in the Parking Kitty app.

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